Job Description

About Dr. Elsey’s

Dr. Elsey’s is a veterinarian-owned brand dedicated to providing high-quality products that support the health and happiness of cats and their owners. We’re passionate about improving the lives of pets and the people who love them—and that includes building an organized, efficient infrastructure behind the scenes to bring innovative products to market.

Position Overview

We are seeking a highly organized, proactive, and detail-oriented Creative Services Operations Manager to oversee and streamline a range of initiatives spanning product development, creative packaging, marketing campaigns, and digital content. This role will coordinate cross-functional timelines and asset management—especially image libraries stored in Dropbox—and ensure projects stay on track from concept to execution.

Key Responsibilities

Project Coordination:

• Track timelines and deliverables for new cat food formulation projects in collaboration with R&D, regulatory, and marketing teams.
• Manage creative timelines for packaging, from concept to print-ready files, ensuring version control and vendor readiness.
• Oversee execution timelines for digital and print marketing campaigns, including media buys, ad production, and trade show materials.
• Coordinate social media and influencer marketing project calendars, content approvals, and partner deliverables.
• Maintain an organized project dashboard and facilitate weekly status meetings to ensure alignment across teams.

Digital Asset Management:

• Organize and maintain Dropbox folders for product images, packaging assets, campaign creatives, and raw files.
• Implement a consistent file naming structure and archiving system.
• Coordinate with designers and agencies to ensure all final assets are properly stored and accessible.

Cross-Functional Communication:

• Serve as the central point of contact between product development, marketing, creative, and e-commerce teams.
• Document decisions, follow up on open items, and proactively address blockers to maintain project momentum.
• Ensure project documentation is clear, up-to-date, and accessible to relevant stakeholders.

Qualifications

• 3+ years of project management experience in CPG, pet, or related industries.
• Strong organizational skills with experience managing multiple concurrent projects.
• Familiarity with digital asset management systems (Dropbox or similar).
• Proficient in task management tools like Asana, Monday, ClickUp or Trello.
• Familiarity with Salsify, Syndigo, or similar PIM syndication platforms.
• Excellent communication skills and attention to detail.
• Graphic design experience or proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) is a plus.
• Copywriting and proofreading experience is a plus.
• Experience with e-commerce product setup and launch workflows is a plus.
• Understanding of packaging production processes and vendor coordination is a plus.

What We Offer

• Competitive salary
• 100% employer-paid health insurance
• Employer-match 401(k)

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