Are you passionate about helping others improve their quality of sleep? Join HME Specialists as a Customer Service Coordinator and be a part of a team that is dedicated to providing top-notch medical equipment and excellent customer service. As a Problem solver and Empathetic individual, you will play a crucial role in assisting patients with their sleep therapy needs.
This position offers a competitive salary for your skills and expertise. If you thrive in a customer-centric environment and are excited to make a positive impact in people's lives, we encourage you to apply now. You will have benefits such as Medical, Vision, 401(k), Life Insurance, and Paid Time Off. Don't miss this opportunity to be a part of our professional and energetic team!
We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.
The Customer Service Coordinator role at HME Specialists is a dynamic position that requires a deep understanding of sleep therapy orders, qualifications, and insurance requirements to guarantee seamless claim submissions. Proficiency in Brightree is essential as you will be tasked with reviewing accounts and addressing inquiries from patients and caregivers throughout the sleep order process. This position involves liaising with multiple sleep centers, identifying processing delays, and proactively communicating with managers to optimize efficiency. Serving as the primary contact for sleep centers and HME account representatives, you will play a vital role in providing order status updates from receipt to setup, ensuring a smooth and customer-centric experience for all involved.
To excel in the role of Customer Service Coordinator at HME Specialists, candidates must possess a diverse skill set. Strong communication skills, both verbal and written, are essential for effectively interacting with patients, caregivers, and various healthcare professionals. Being reliable, self-motivated, and a self-starter is crucial for managing multiple tasks efficiently and meeting deadlines.
A positive attitude and the ability to listen and respond appropriately to concerns are key attributes for providing exceptional customer service. A comprehensive understanding of sleep and respiratory processes is necessary, as well as the ability to collaborate effectively with team members and be open to new ideas for continuous improvement. Familiarity with Excel is recommended, but not required, while the capability to multitask in a fast-paced environment is a must for success in this role.
Knowledge and skills required for the position are:
So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!
...veterans who are transitioning out between March 2025 through October 2025 and are interested in launching a civilian career in the skilled trades As Virginias largest industrial employer with over 25,000 employees, Huntington Ingalls Industries Newport News...
...Zulu Logistix is a military owned and operated Amazon DSP known for its exceptional delivery performance operating out of Amazon Warehouse HJX2. As a Delivery Van Driver Associate with us, you will play a crucial role in ensuring customers receive their orders on time...
...become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction... ...Job Description AECOM has a position opening for a Civil/Structural Engineer with a primary focus on Transmission and Distribution...
Outside Sales Representative Meier Agency Job Description: Our organization is expanding, and we are looking to hire an Outside Sales Representative. A motivated sales professional to join our team, eager to advance their career and transition into a Team Leader position...
...automated vertical farming (AVF) processes for plant-based gene therapy production. This on-site role requires strong experience managing AVF systems and facility operations, with an understanding of whats needed to support progression into clinical trials. Key Responsibilities...