Customer Service Representative Job at Acro Service Corp, Johnston, IA

eUJwbXkyNlB4cTNsekU3K01qejBOcUJhL3c9PQ==
  • Acro Service Corp
  • Johnston, IA

Job Description

REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE:

* Fluent in Spanish

* Skills in interpersonal communications, negotiation, and conflict resolution

* Experience with customer service / support

* High comfort level and experience with consumer software applications

* Strong computer and troubleshooting skills

* Ability to work off-shift hours and occasional holidays to support the business

* Experience with data management

DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:

* Knowledge of agriculture customers

* Agriculture operations experience, including Precision Farming experience

* Prior work experience in Agriculture or Technology dealer channels

* Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline

Contact Center is open from 5am - 5pm CST, Monday - Friday

· Occasional holidays, weekends and overtime based on the needs of the business

· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.

· Candidate will work on-site (Johnston, IA) five days a week with the option to work from home on Friday's

SPECIAL CONSIDERATIONS:

· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.

· Takes approximately 3-4 months from start date to reach full productivity.

· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.

Onboarding Attendance Policy:

Contingent employees within their training period (about 5-7 weeks of employment) are not eligible to take any time off. Unexcused absences and/or tardiness during training and mentoring days could result in immediate termination. To determine if an absence is excused work with your direct supervisor.

Interviews will include behavioral based questioning

· Candidate will be asked to share specific examples

Job Tags

Holiday work, Full time, Work experience placement, Immediate start, Shift work, Monday to Friday,

Similar Jobs

Concierge Care- Villages/Ocala

Certified Nursing Assistant - HHA- Urgent Opening! Job at Concierge Care- Villages/Ocala

Start this week as a Certified Nursing Assistant - CNA - Nurses Aide! Our response time is usually within a few hours and our goal is to help get you in process and working this week!Pay between $17-25 per hour depending on the location, client, and level of care.... 

Zipfizz Corporation

Zipfizz Brand Promoter Position Job at Zipfizz Corporation

 ...complete the assessment test that will be emailed to you immediately after applying. &##128640; Join the Zipfizz Team as a Brand Promoter! Are you ready to take your energy and career to the next level? Zipfizz, the ultimate vitamin, energy, and hydration drink, is... 

Muv Fitness

Personal Trainer Job at Muv Fitness

Mv Fitness is in the RESULTS business! We are looking for a Personal Trainer who is passionate about motivating others through fitness! You will be working directly with clients to help them achieve their fitness goals through encouragement, education, and a customized... 

Preferred Care at Home of Northwest New Jersey

Caregivers Needed for Immediate Assignments Job at Preferred Care at Home of Northwest New Jersey

Caregivers needed for Immediate Assignment Preferred Care at Home of NW,NJ is looking to hire a current NJ Certified Home Health Aide for our male client who resides in Lafayette , NJ, 07848 Our client will need assistance with all ADLs and Personal care. Lives...

Sales Focus Inc.

Outside Sales Representative Job at Sales Focus Inc.

 ...Looking for an exciting, dynamic outside sales job in one of the fastest growing industries in the world, clean and sustainable energy? Do you enjoy getting out from behind the desk and engaging with prospects face-to-face in B2B outside sales where every relationship...