Customer Service Representative (remote) Job at Cygnific Company, California, KY

eUJWdnpHK1B6Njdsd1V6ME9USHdNYUZmL1E9PQ==
  • Cygnific Company
  • California, KY

Job Description

  Job Description

Responsibilities:

  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements and skills

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

Job Tags

Remote job, Part time,

Similar Jobs

Hinshaw & Culbertson LLP

Litigation Associate Attorney Job at Hinshaw & Culbertson LLP

 ...Hinshaw & Culbertson, a leading national law firm, seeks an attorney to join its Defense Litigation Practice group in San Francisco . This is an exciting opportunity for someone interested in career growth. Our firm is dedicated to your professional development,... 

Amazon

Senior Mechatronics & Robotics Technician , AMZL Job at Amazon

DescriptionAbout Maintenance at Amazon:Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional...  ...consider applying.About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in... 

Shriners Children's

Clinical Research Coordinator Job at Shriners Children's

 ...embracing multi-disciplinary education, and research with global impact. We foster a learning...  ...every day. Job Overview This is a clinical research position partially funded by a...  ...'s primary function is to serve as a Coordinator for the grant(s) funding the position.... 

Celestica

Manager, Supply Chain Logistics 1 Job at Celestica

 ...numerous markets to deliver solutions for their most complex challenges. A leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from the drawing board to full-... 

American Express Global Business Travel

Senior Security GRC Analyst Job at American Express Global Business Travel

 ...success and offer an inclusive and collaborative culture where your voice is valued.Amex GBT's Security GRC team is looking for a highly motivated Senior Security GRC Analyst to maintain our strong security posture by overseeing the governance, risk, and compliance...