Customer Service Representative (remote) Job at Cygnific Company, California, KY

eUJWdnpHK1B6Njdsd1V6ME9USHdNYUZmL1E9PQ==
  • Cygnific Company
  • California, KY

Job Description

  Job Description

Responsibilities:

  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements and skills

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

Job Tags

Remote job, Part time,

Similar Jobs

Domino's Franchise

Customer Service Representative Job at Domino's Franchise

 ...positive personality, a clear and highly energetic voice, be at least 16 years of age or older, and he or she must also be people oriented....  ...arise (we follow WA minor labor laws which limit 16-17 year old workers to 23 hours per week) Be willing to learn and be comfortable... 

New Catalyst

Customer Service Representative - Entry Level - Immediate Hire Job at New Catalyst

 ...mindset Eagerness to learn and grow in a fast-paced environment Must be 18+ and authorized to work in the U.S. No prior experience needed paid training provided Why Work With Us? Hands-on training in nonprofit advocacy and community engagement Clear... 

Compass Group

SOUS CHEF (FULL TIME) Job at Compass Group

 ...We are hiring immediately for a full time SOUS CHEF position. Location : DaVita Cafe Tower 2 - 2001 16th Street, Denver, CO 80202. Note: online applications accepted only . Schedule : Full time schedule; Monday through Friday, hours may vary. More details... 

DAVITA

Registered Nurse Job at DAVITA

 ...Mount Auburn Hospital and Cambridge Health Alliance (Cambridge and Everett).Schedule: 4 days per week and working every other Saturday.DaVita is seeking a Registered Nurse who is looking to give life in a hospital setting. You can make an exceptional difference in the... 

Aerotek

Sign Installer Job at Aerotek

**Job Title: Sign Installer****Job Description**We are seeking a skilled Sign Installer who will be responsible for the installation of signs across various client sites. You will work collaboratively with notable clients such as POM Wonderful, Community Hospital, Fashion...