Vibe is building the Google Ads of Streaming, making TV advertising accessible to Small and Medium Businesses (SMBs) across the U.S.
Our mission is to become the infrastructural backbone of the streaming advertising industry by creating a more efficient & transparent marketplace than the current standard.
Founded in 2022 by two repeat entrepreneurs and adtech veterans, (ex-YCombinator) & (Doctolib Founder - $6B valuation e-health scaleup), Vibe has already achieved:
In 2025, we’re targeting $100M revenue. Our ultimate goal is to help 1,000,000 businesses advertise on TV.
Your mission
As a Customer Success Manager, you’ll be instrumental in driving customer retention, reducing churn, and uncovering upsell opportunities within a focused portfolio of medium to large clients. You’ll offer strategic guidance through health monitoring, campaign management, and technical support—while championing the voice of the customer through initiatives like G2 reviews and case studies. Your work will directly shape a customer-centric culture, streamline operations, and contribute to revenue growth through high-impact engagement.
What you will do:
The tools we use :
Planhat, Intercom, Customer.io , Looker, BigQuery…
We’d love to work with you if:
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