Desktop Support Specialist Job at SISL Global, Moreno Valley, CA

enhsdnpHaU16cXJseDBmMU1ULzJOYU5aOUE9PQ==
  • SISL Global
  • Moreno Valley, CA

Job Description

Key Responsibilities:

· Provide technical support for desktop/laptop hardware, software, and peripheral

issues.

· Install, configure, and maintain operating systems, software applications, and system updates.

· Perform root cause analysis to identify recurring technical problems and develop solutions.

· Excellent in troubleshooting break/fix issues of windows and mac computers

· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.

· Collaborate with IT team members on projects, upgrades, and implementations.

· Maintain accurate records of work performed, issues, and resolutions using the company's

ticketing system.

· Provide remote support and troubleshooting for users working from home or in the field.

· Train and mentor junior support technicians as needed.

· Ensure compliance with IT policies, security protocols, and best practices.

· Perform routine maintenance and inspections to ensure optimal performance of equipment

· Build and maintain strong relationships with end users and ensure user satisfaction

Qualifications:

· Associate or bachelor’s degree in information technology, Computer Science, or related

field, or equivalent work experience.

Job Tags

Work experience placement, Remote job,

Similar Jobs

WWAY

#587-Strategic Digital Marketing Consultant Job at WWAY

 ...Position: #587 Strategic Digital Marketing Consultant Department: Sales Reports to: Digital Sales Manager Job Description The Strategic Digital Marketing Consultant will cultivate new business, grow existing business and work as a team leader to offer online... 

Senior Helpers of Northern Utah

Elderly Home Caregiver Job at Senior Helpers of Northern Utah

 ...Description of the role: We are seeking a compassionate and dedicated Elderly Home Caregiver to join our team at Senior Helpers of Northern Utah. In this role, you will provide essential support and assistance to elderly individuals who require help with daily activities... 

AAA Northern New England

Sales Agent Job at AAA Northern New England

Sales Agent * $500.00 sign on bonus* $500.00 Milestone incentive bonuses, rewarding outstanding performance and achievements throughout the year.* $100K+ earning potential * Comprehensive benefits including pension plan * Paid training Our door is open to talented sales... 

Empower Professionals Inc

Customer Service Representative (Remote) Job at Empower Professionals Inc

 ...Empower Professionals is hiring a Customer Service Representative! Work remotely or hybrid. Flexible daytime hours. Full-time or part-time. Pay: $28 - $35/hour. Apply now! Duties Answer calls, emails, and chats. Provide service information. Resolve... 

Lee Regenerative Medical Institute

Phlebotomist Job at Lee Regenerative Medical Institute

 ...hourly rate plus bonus potential Paid Sick Days and Holidays, Earned Vacation Days Monday through Friday position (Closed on weekends and holidays) Great work environment Company Background This is a well-established, reputable anti-aging practice in...