A food industry company is seeking a Field Service Assistant to join their team in Torrance, CA. This position is responsible for supporting customers by maintaining, troubleshooting, and repairing food processing equipment, while collaborating with internal teams to ensure high service quality. An AA degree and 2 years of field service work experience is required. This is a full-time position, exempt, in person, with a bonus, excellent benefits, and 401k. [Work Schedule: 9:00am - 5:30pm] ***Knowledge of food machinery + ability to speak Japanese or Spanish is a big plus***
Field Service Assistant Duties:
-Work with Engineering and Production teams to solve technical issues.
-Update technical documents, procedures, and flowcharts.
-Perform repairs and preventative maintenance (calibration, system checks).
-Provide technical support via phone and on-site visits.
-Accurately complete service reports and QA documentation.
-Understand customer needs and assist the sales team with technical questions.
-Maintain tools, equipment, and parts inventory.
-Follow company policies and Quality Management System requirements.
-Communicate service updates to account managers.
Field Service Assistant Skills:
-Must have an AA degree
-Must have 2 years of field service work experience
-Knowledge of food machinery is a big plus
-Ability to speak Japanese or Spanish is a big plus
-Proficient in basic PC skills (Word, Excel, PowerPoint)
-Strong communication skills for internal and external coordination
****If interested, please apply with your most updated resume including your minimum salary requirement and why you left/or are looking to leave your current company. ****
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Activ8 West- Los Angeles (Japanese Recruiting Company) Recruitment & Solutions / Renaissance Resources Inc., has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. All offers of employment may be contingent upon successful completion of a background check in compliance with applicable laws. We prioritize direct applicants; third-party resumes may not be reviewed.
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