German Speaker Content Moderator Job at The lemon Consulting, Malta

d1I1dXkyaU56cWpxeFVyeE5USDBOcVZiL2c9PQ==
  • The lemon Consulting
  • Malta

Job Description

Position: Content Moderator with German

Location: Hybrid, Qormi, Malta (office) AND remote from anywhere in Malta

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

  • Review user-generated content (e.g. sales ads)
  • Support users and answer their questions via email
  • Respond to customer inquiries on all topics related to the online marketplace
  • Participate in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices
  • Provide feedback to managers on trends, common end-user mistakes and questions
  • Give an input on improvements of publication rules to improve user experiences
  • Follow communication procedures and policies
  • Evaluate and make decisions in accordance with defined policies and guidelines.

REQUIREMENTS:

  • Native / fluent in German both verbal and written. Fluent in English (minimum B2 level)
  • Previous experience in content moderation, customer care and/or online business will be considred as an advantage
  • Computer literate with working knowledge of Microsoft Office applications
  • Flexible and able to make quick decisions in a dynamic environment
  • Conscientious and reliable
  • Strong attention to detail
  • Customer focused with willingness to assist
  • Team player.

BENEFITS:

  • Competitive salary and benefit package
  • Extra days of vacation on top of common allowance
  • Free fruit, tea and coffee if you prefer working in the office
  • Ability to work from home when working late shifts and weekends
  • Free day transport to the office from certain areas within Malta
  • Team performance bonus and working from home allowance
  • Corporate discounts for gym memberships, shops and taxis
  • Private Health Insurance, eye care tests, health and well-being professional support
  • Comprehensive training and constant feedback
  • Relocation support for international applicants.

Job Tags

Full time, Work at office, Remote work, Work from home, Relocation package, Flexible hours, Weekend work, Afternoon shift,

Similar Jobs

Iprogram LLC

SAP FICO Consultant Job at Iprogram LLC

 ...transformations to implement and develop new solutions offered by SAP, i.e.: S/4HANA Finance, VIM and Group Reporting. Utilize...  ...production (cutover) and post go live support. Plan and execute SAP FICO system upgrades ensuring minimal disruption to the clients business... 

REI

Replenishment Analyst Job at REI

 ...Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life.... 

Tandym Group

Training Logistics Specialist Job at Tandym Group

A Fortune 50 financial services company is seeking a highly motivated Training Logistics Specialist for our client in the Pensacola, Florida area. In this role, the Training Logistics Specialist will assist with the creation and maintenance of training schedules and reports... 

Honeywell

Sr Advanced Systems Engineer Job at Honeywell

 ...has the ability to manage a variety of complicated tasks and people+ Making autonomous decisions+ Some engineering experience Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin... 

Riverton Chevrolet

Inside Sales Support Job at Riverton Chevrolet

Who are Rocky Mountain Accessories?RMAC is a top-performing General Motors and Ford Accessories Distributor, and we are on an exciting growth trajectory. We provide exceptional service to over 180 Dealerships in 6 States. With over 100 years in the automotive industry...