Order Entry & Sales Support Specialist Job at Maisons Marques & Domaines USA, Oakland, CA

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  • Maisons Marques & Domaines USA
  • Oakland, CA

Job Description

Overview:

Maisons Marques & Domaines USA Inc. (MMD USA) was founded in 1987 as the U.S. sales and marketing arm for Champagne Louis Roederer and its California winery, Roederer Estate. Today, the company has grown into a well-respected niche-marketer and importer of family-owned, prestigious producers. In spite of its growth, Maisons Marques & Domaines has retained the spirit of a small, hands-on company with a very dedicated team. It has built long-lasting, mutually rewarding alliances with key distributors in each U.S. market, based on personal commitment and entrepreneurship. As the wine industry continues to evolve in the U.S., MMD USA intends to remain an outstanding and distinctive ambassador of the wineries it represents.

Maisons, Marques & Domaines USA, Inc. is seeking an engaged contributor to join our team as an Order Entry & Sales Support Specialis t. We are looking for someone to bring energy and passion to the role. The role reports to the Director of Procurement. The position interacts regularly with the sales team, our distributors, and accounting. The full-time, salaried non-exempt position with benefits is based in Oakland and reports to the office Monday-Friday.

Job duties:

Order Processing: (~80%)

· Identify coding for each item including wine brand and vintage

· Processing orders in Dynamics SL

  • Confirming receipt of distributor’s orders, recording of orders

· Communication of outages and future availability

· Upload of orders to third party warehouses

· Inventory and allocation files upkeep

Logistics & Compliance: (~20%)

· Coordinate and release of Distributor’s orders

· Coordinate inventory receipt with warehouses by providing suppliers shipments information

· Provide import documents to distributors Customs brokers

Other Tasks:

· Serve as backup to Sales Services Administrator

· Work closely with Inventory & Revenue Accountant in reconciling inventory issues

· Assist distributors in resolving pricing/shipment issues

· Price coding by sales channels (yearly)

Qualifications:

· An Associate degree or equivalent commensurate experience

· Proficient with Microsoft Office, especially Excel (min. VLOOKUP, Pivot tables)

· ERP Software experience, MS Dynamics SL a plus

· Accounting background a plus

· Effective time management and self-accountability

· Excellent verbal and written communication skills

· High energy and outgoing personality

· Experience in the wine industry is preferred

· Inventory allocation understanding, experience preferred

· Industry compliance understanding and ability to learn

· A minimum of 2 years of customer service and data entry experience

Our benefits

· Competitive compensation commensurate with experience

· Full Healthcare Package including medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurance

· Paid time off

· Paid holidays

· 401k & Company Match

· Flexible spending account

· Free parking

· Salary range: $65,000 – $75,000

Job Tags

Holiday work, Full time, Flexible hours, Monday to Friday,

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