Program Manager, Learning, Amazon Flex Job at Amazon.com Services LLC, New York, NY

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  • Amazon.com Services LLC
  • New York, NY

Job Description

DESCRIPTION

We are hiring an experienced learning program manager to orchestrate complex, cross-functional learning experience design initiatives. In this role, you will drive strategic learning programs from conception to completion while ensuring seamless collaboration between diverse teams. As a program manager with a specific focus on projects, you’ll plan how the Amazon Flex Learning Experience Design team executes on our most important goals. You’ll be responsible for driving operational excellence and long-term strategic initiatives in the learning space within one of the fastest growing organizations.

Key job responsibilities
Project & Timeline Management
- Establish and track key milestones, dependencies, and critical paths
- Identify and mitigate risks proactively
- Drive accountability across teams to meet deadlines and deliverables

Information Management & Communication
- Design and implement communication frameworks to ensure transparent information flow across teams
- Create and maintain documentation systems for program tracking and reporting
- Own approvals for learning projects, driving clarity in decision making with leaders

Learning Design & Vendor Management
- Develop learning design plans: define objectives, complete task analysis, and select appropriate learning modalities
- Manage vendors throughout the content development lifecycle to launch learning assets

About the team
At Amazon Logistics we are building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on-board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Experience building processes, project management, and schedules
- Experience defining and executing program requirements
- Demonstrated ability to scope learning initiatives from analysis to design

Job Tags

Full time, For contractors, Flexible hours,

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