Senior Applications Analyst Job at Houston Methodist, Houston, TX

eUJSbnkybUt3cXp1d0Vqek5qRCtOS1ZZ
  • Houston Methodist
  • Houston, TX

Job Description

At Houston Methodist, the Senior Application Analyst position is responsible for expert level support and configuration of assigned applications. The position entails assisting, training and supporting customers and junior analysts with the operation and administration of systems. The Sr. Application Analyst trains and mentors more junior analysts. The Sr. Application Analyst works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies. The Sr. Application Analyst proactively manages and troubleshoots issues within related IT teams and manages change. The Sr. Application Analyst provides high level administration of applications and ensures quality delivery of application availability. The Sr. Application Analyst ensures the services provided contribute to the successful accomplishment of the mission of the department. The Sr. Application Analyst makes recommendations regarding budget projections and project management.

Proficiency in Microsoft .NET is required, as the role involves working with enterprise-level applications that rely on .NET frameworks for customization, integration, and performance optimization. Experience with the Huron application is preferred. Familiarity with these technologies will enable the  Sr. Application Analyst to contribute more effectively to system enhancements, streamline workflows, and support strategic initiatives across departments.

Requirements:

PEOPLE ESSENTIAL FUNCTIONS

  • Acts as liaison between work teams and departments.
  • Facilitates team and client meetings and delivers informative, well-organized presentations.
  • Serves as role model and mentor to other team members through both formal and informal methods. May train newly on boarded or more junior team members.


SERVICE ESSENTIAL FUNCTIONS

  • Facilitates working group sessions with relevant departments to identify and drive requirements to improve Business Processes. Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
  • Sets customer expectations, prioritizes tasks, and delivers solutions on time. Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs.
  • Manages customer expectations and deliverables through meetings, phone calls, presentations and written reports.


QUALITY/SAFETY ESSENTIAL FUNCTIONS

  • Oversees and monitors multiple large-scale projects within multiple functional departments.
  • Establishes project plans and objectives to ensure goal attainment within defined parameters. Implements and supports large, complex applications with technical experience in systems analysis, design, building, testing, and implementation.
  • Communicates potential project and implementation issues, plans for resolution, and produces status updates to all stakeholders including customers and Management.
  • Creates custom solutions or advanced configuration options to solve operational or workflow issues.


FINANCE ESSENTIAL FUNCTIONS

  • Coordinates and provides problem resolution, technical analysis, costs and resource estimates, work plans, workflow documentation, and progress reports on assigned projects.
  • Applies project management methodology standards to communicate and successfully accomplish assigned projects within budget guidelines.


GROWTH/INNOVATION ESSENTIAL FUNCTIONS

  • Seeks out opportunities to remain relevant with regard to current and leading technologies. Evaluates and recommends technologies for growth and long term planning.
  • Partners with team members to support a learning environment. Seeks opportunities to lead or facilitate IT and business initiatives across IT.
  • Participates in professional development. Completes Individual Development Plan (IDP).


This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications:

EDUCATION

  • Bachelor's degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified IT professional
  • An additional four years experience in addition to the experience listed below in lieu of Bachelors or licensed clinical or certified IT professional experience


WORK EXPERIENCE

  • Five years' experience in IT or clinical or business workflow required
  • Experience supporting large scale clinical, ancillary or business environments

LICENSES AND CERTIFICATIONS - REQUIRED

  • Certification if appropriate to assigned application. (i.e. Epic) Epic certification must be maintained within 6 months

KNOWLEDGE, SKILLS, AND ABILITIES

  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Expert ability and skill to troubleshoot system problems and to engineer expert solutions with IT customers and vendors
  • Expert technical skills to support multiple applications and projects simultaneously
  • Strong knowledge of project management methodologies and ability to apply them to large scale system implementation
  • Strong knowledge of multidisciplinary clinical or business information systems
  • Demonstrated leadership skills
  • Expected to be proactive in all areas of responsibility

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

  • Uniform No
  • Scrubs No
  • Business professional Yes
  • Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

  • On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

  • May require travel within the Houston Metropolitan area Yes
  • May require travel outside Houston Metropolitan area Yes

Job Tags

Full time, Work experience placement,

Similar Jobs

Amazon.com Services LLC

IT Support Engineer I (ONS) Job at Amazon.com Services LLC

 ...challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazons seamless operations. We're seeking customer-focused, innovative problem-solvers... 

MSAD 49

Bus Monitors Job at MSAD 49

If interested: To apply, please submit: # Cover Letter # Resume # application: Staff Application MSAD 49, Search Committee 8 School Street, Fairfield, ME 04937 ****@*****.***

Randstad

Client Relationship Associate Job at Randstad

 ...possible perm Hybrid Schedule Important Details: Pay Rate: $23/hour. Training: You'll receive 25 days of comprehensive training provided by Vanguard University. 100% attendance is expected during this period. Training Schedule (Hybrid): Monday - Friday... 

Pfizer

AI Strategy Lead (Director) Job at Pfizer

+ Leads cross-functional teams of senior leaders within Pfizer R&D, and external partners developing and delivering digital, data and technology transformation that can accelerate clinical trial recruitment. Enhances patient experience, inform clinical program decision... 

InGenesis

Social Worker Case Manager - (13250) Job at InGenesis

 ...InGenesis is currently seeking a Social Worker Case Manager to review and evaluate medical or behavioral eligibility regarding benefits. In this role, you will assess and monitor medical necessity, options and services required to support members in managing their health...